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"Using machine learning analytics on a vast database of calling data, Seattle-based Hiya’s mission has been to supercharge the humble phone call."
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"Hiya provides contextual information about who is on the other end of the phone - and helps users grab the calls they want and avoid the spam and robocalls they don’t."
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"Hiya's network-based solution enables users to block calls even before they reach the phone for both Android and iPhone users."
Read the storyIn just three months, Hiya reported 9.7 billion calls as suspected spam to its customers. Hiya now flags 105 million spam calls on average every day, in the fight against spam and fraud.
This recognition spans Enterprise, Mid-Market, and Small Business solutions, highlighting Hiya’s ability to deliver high-impact solutions that help businesses of all sizes around the globe create exceptional customer experiences and build trust through the voice channel.
Hiya, the leading Voice Intelligence Platform provider, has launched the Deepfake Voice Detector. The free-to-download Google Chrome browser extension helps users identify video and audio deepfakes by analyzing the person’s voice in the content.
BT’s new Enhanced Call Protect on Digital Voice has successfully blocked more than 2,430,000 scam and identified 17,700,000 spam calls to landlines since the new scam protection service from Hiya was introduced in May.
Hiya Registration is the telecom industry's first global, free SaaS-based phone number registration product. Validated businesses are registered on the Hiya Voice Security Network, which protects 500 million users and is utilized by carriers worldwide.
The addition of Loccus.ai to Hiya combines the power of Hiya’s Adaptive AI fraud prevention system with AI voice detection to provide businesses and carriers with the most complete fraud call protection available across the industry today.
Hiya Connect was included in 36 G2 Summer 2024 reports, earned 13 badges, and named a High Performer in six regional Grid Reports for the Americas, Europe, EMEA, and the UK for both Contact Center Quality Assurance and VoIP.
Hiya Connect’s ranking as a High Performer in G2’s Spring 2024 Grid Report is based on the responses from verified customers and real users to questions featured in the G2 review form.
A key takeaway from the Hiya State of the Call 2024 report is that while consumers and businesses continue to prioritize voice calls, phone fraud and spam are on the rise – and phone users are paying for it.
Hiya, the global leader in voice security, announces Hiya Registration, a free solution for businesses which ensures that customer-friendly calls are delivered without spam or nuisance labeling or blocking on mobile networks across the
Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and branded calling services to Virgin Media O2
In the fourth quarter of 2023, Hiya observed 7.3 billion unwanted calls globally – that’s more than 81 million spam calls every day – up from 6.55 billion in Q3.
Hiya Connect now offers enhanced performance analytics with accurate consistent data for all branded calling providers. It stands out in the market by addressing key issues such as the difficulty in managing call branding across providers and more.
The recognition is based on the responses from verified customers and real users for each of the VoIP Providers related questions featured in the G2 review form.
Hiya has completed its latest study on phone spam and fraud, and the results highlight a pair of disturbing trends with dangerous implications for consumers worldwide.
Liberty Latin America becomes the first telecom provider in Latin America to offer Hiya’s call protection and call identity to mobile subscribers starting in their operations in Puerto Rico and the US Virgin Islands
At its State of the Call Summit today, Hiya, the leader in voice security, announced the results of its latest study on phone fraud and spam. For the first time, its study includes a list of most common phone scams of the year.
Hiya, the leader in voice security, has announced its annual State of the Call Summit which will focus on how telecom providers and other companies can reduce phone spam and fraud, and restore consumer confidence in voice calls.
Phone fraud on a country-by-country basis reached new heights in Q2, according to the Q2 2023 Global Call Threat Report. What’s more, Spain has the second-highest rate of fraud in Europe. Bank scams were popular in both Spain and France.
Through this strategic partnership, the Hiya Protect Call security solution will be offered to carriers worldwide. This is especially critical in Asia-Pacific and Latin America, where in some countries over 50% of calls can be spam or fraud.
In Q1, 24.9% of all unknown calls observed by Hiya were flagged as spam and fraud on average – equating to 6.7 billion instances worldwide across its network and more than 73.6 million per day.
Hiya, the leading Voice Security Platform, today has announced its annual study on the use of the voice call by businesses and consumers worldwide, including input from thousands of consumers and companies, as well as network carriers.
Hiya, the leading voice security company, announced today Enterprise Caller Scoring, a new feature of Hiya Protect which stops number rotation from being an effective practice for legitimate companies to avoid spam labeling.
Hiya, the leading voice security company, has published its Q4 2022 Global Call Threat Report, a comprehensive study that measured the volume, frequency and type of phone fraud and spam between October and December.
Hiya, the leading voice security platform, today announced that Gabb Wireless, the leader in providing safe tech for kids, is successfully blocking nearly all phone spam and fraud from reaching its subscribers with Hiya Protect.
Hiya, the leading voice security company, today announced a new agreement with the BT to provide the industry’s leading call protection service, Hiya Protect, for BT and EE users.
First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership advancing the industry’s call vetting and authentication standards with a single framework across the largest carriers in North America.
Hiya, the leading voice security platform, today announced that MetCredit Canada has selected Hiya Connect for its branded call identification solution to improve call recognition and increase call center contact rates.
Hiya, the leading voice security platform, today announced Personal AI, a powerful new capability for protecting users from being defrauded and annoyed by spam calls, is now live on the Hiya network.
Hiya and Ericsson have partnered to stop spam and fraud calls and improve the consumer mobile experience by integrating Hiya’s industry-leading call protection solution into Ericsson IP multimedia system (IMS)
Hiya, the leading call performance management cloud, today announced it is partnering with Pepephone, a MasMovil Group company, to protect customers from spam and fraud calls in Spain.
Hiya, the leading call performance management cloud, today announced the availability of Branded Call Intelligence, a full suite of call delivery and performance analytics for making data-driven decisions that narrow the enterprise voice performance gap.
The rigorous certification process, which took more than a year to complete, required Hiya to document and follow a comprehensive framework for information security, focusing on risk mitigation, staff training, measurement and monitoring, continuous improvement, and more.
Gabb Wireless will integrate Hiya’s call protection features directly into the phone dialer on the Gabb Phone, an Android device. “Protecting kids from unwanted contact and introducing them to technology safely is at the forefront of everything we do,” said Nate Randle, CEO of Gabb Wireless.
Hiya, the leading call performance management cloud, has detected the newest scam call tactic, the ‘Eavesdropping Scam.’ The new scam aims to get users to call back by leaving vague voicemail messages where an unknown voice is heard talking about the potential victim.
Hiya has released its 5th annual State of the Call report based on more than 150 billion calls analyzed, and 12,000 consumers and 2,000 businesses surveyed in the U.S., Canada, UK, Germany, Spain, and France.
The study by Forrester revealed that Hiya Connect delivers a 677% return on investment (ROI) and a $14.1 million net present value (NPV) to enterprises over a three-year period.
Hiya today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning system that proactively hunts and shuts down illegal callers in real-time.
Hiya announced it has ranked No. 306 on Deloitte's 2021 Technology Fast 500, marking the company's second consecutive appearance on the prestigious list following five years of triple-digit year-over-year revenue growth.
Hiya announced that Branded Call and Secure Call are available on Samsung smartphones and smartphones using Google’s Phone App worldwide, increasing the Hiya network to 200 million users.
Hiya announced Sarah Franklin, President and CMO at Salesforce, has joined its board of directors; Aaron Martin has joined as CFO; and Bill McAleer, Managing Director at Voyager Capital, has joined as board advisor.
Hiya, the leading call performance management cloud, has been ranked #1 on Forbes’ list of America's Best Startup Employers for 2021. This marks Hiya’s second straight year on the list after ranking #147 out of 500 employers in 2020.
Businesses and consumers are relying on the voice call more than ever during the pandemic with voice traffic up 184% in 2020 compared to 2019, according to exclusive data from Hiya’s 2021 State of the Call Report.
Nokia and Hiya test proves innovative cloud-based voice performance platform delivers real-time spam and fraud detection, modernizing voice with trust, identity, and intelligence.
Telenor Norway has deployed Hiya’s intelligent call security to protect their subscribers from fraud and nuisance calls. Hiya’s security service is integrated with Telenor’s Se Hvem app on iOS and Android.
Hiya and Telenor Norway have announced a new strategic partnership to strengthen the fight against fraud and nuisance calls. With this partnership, Telenor Norway will become the first major European carrier to partner with an intelligent call protection service.
Hiya is ranked No. 86 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America. Hiya ranked 21st out of 128 winning companies based in the Pacific Northwest and Silicon Valley
Hiya today announced the extension of its strategic partnership with Samsung through 2025. Hiya will continue to power Samsung Smart Call to stop spam and fraud calls and will also deliver Hiya Connect to enable businesses to reach more customers on hundreds of millions of Samsung devices worldwide.
Hiya, the leading call performance management cloud, today announced a new partnership with Quantum Assurance International, Inc. to drive higher answer and conversion rates with the Branded Calls feature and proactive reputation management.
Hiya announces collaboration with Charter Communications to provide Hiya’s free anti-spam app to Spectrum Mobile customers and help protect them against the growing threat of fraud and nuisance calls.
Hiya announces a new partnership with the global security and privacy company Pango, as they add Hiya’s global fraud and nuisance call protection services to their all-in-one subscription of premium consumer security and privacy products.
Hiya’s State of the Call report shows fraud and nuisance calls in the UK grew to 7.3 billion in 2019 with London, Edinburgh and Manchester worst hit by coronavirus scams
Hiya has been recognized as part of Forbes’ inaugural list of America’s Best Startup Employers for 2020. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
Hiya’s Biannual “State of the Phone Call” Report Shows Spam Calls Grew to 54.6 billion in 2019; Americans Answer Less Than Half of All Incoming Mobile Calls as a Result
Hiya today announced a new product that allows businesses to provide meaningful context into their calls to mobile customers. The newly launched Hiya Connect delivers business name, logo, location and reason to the recipient's phone.
Global Wireless Solutions, Inc. (GWS) and Hiya today shared findings from a study that assessed how well wireless carrier spam detection solution providers (Hiya, First Orion and TNS) detect unwanted robocalls.
Hiya, the global leader in caller identification and phone spam protection, is receiving the 2018 AT&T* Supplier Award for its outstanding performance and service to AT&T affiliates during the past year.
Hiya today announced that it has raised $18M in Series A funding to expand globally. The round was led by Balderton Capital, Europe's leading early-stage venture investor, with participation from Nautilus Venture Partners and Lumia Capital.
Available in 28 countries, users of the Galaxy S7, Galaxy S8, Note 8 and all A-Series and J-series devices will now benefit from the experience that Hiya Business Profiles provides on Samsung Places.
In just three months, Hiya reported 9.7 billion calls as suspected spam to its customers. Hiya now flags 105 million spam calls on average every day, in the fight against spam and fraud.
This recognition spans Enterprise, Mid-Market, and Small Business solutions, highlighting Hiya’s ability to deliver high-impact solutions that help businesses of all sizes around the globe create exceptional customer experiences and build trust through the voice channel.
Hiya, the leading Voice Intelligence Platform provider, has launched the Deepfake Voice Detector. The free-to-download Google Chrome browser extension helps users identify video and audio deepfakes by analyzing the person’s voice in the content.
BT’s new Enhanced Call Protect on Digital Voice has successfully blocked more than 2,430,000 scam and identified 17,700,000 spam calls to landlines since the new scam protection service from Hiya was introduced in May.
Hiya Registration is the telecom industry's first global, free SaaS-based phone number registration product. Validated businesses are registered on the Hiya Voice Security Network, which protects 500 million users and is utilized by carriers worldwide.
The addition of Loccus.ai to Hiya combines the power of Hiya’s Adaptive AI fraud prevention system with AI voice detection to provide businesses and carriers with the most complete fraud call protection available across the industry today.
Hiya Connect was included in 36 G2 Summer 2024 reports, earned 13 badges, and named a High Performer in six regional Grid Reports for the Americas, Europe, EMEA, and the UK for both Contact Center Quality Assurance and VoIP.
Hiya Connect’s ranking as a High Performer in G2’s Spring 2024 Grid Report is based on the responses from verified customers and real users to questions featured in the G2 review form.
A key takeaway from the Hiya State of the Call 2024 report is that while consumers and businesses continue to prioritize voice calls, phone fraud and spam are on the rise – and phone users are paying for it.
Hiya, the global leader in voice security, announces Hiya Registration, a free solution for businesses which ensures that customer-friendly calls are delivered without spam or nuisance labeling or blocking on mobile networks across the
Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and branded calling services to Virgin Media O2
In the fourth quarter of 2023, Hiya observed 7.3 billion unwanted calls globally – that’s more than 81 million spam calls every day – up from 6.55 billion in Q3.
Hiya Connect now offers enhanced performance analytics with accurate consistent data for all branded calling providers. It stands out in the market by addressing key issues such as the difficulty in managing call branding across providers and more.
The recognition is based on the responses from verified customers and real users for each of the VoIP Providers related questions featured in the G2 review form.
Hiya has completed its latest study on phone spam and fraud, and the results highlight a pair of disturbing trends with dangerous implications for consumers worldwide.
Liberty Latin America becomes the first telecom provider in Latin America to offer Hiya’s call protection and call identity to mobile subscribers starting in their operations in Puerto Rico and the US Virgin Islands
At its State of the Call Summit today, Hiya, the leader in voice security, announced the results of its latest study on phone fraud and spam. For the first time, its study includes a list of most common phone scams of the year.
Hiya, the leader in voice security, has announced its annual State of the Call Summit which will focus on how telecom providers and other companies can reduce phone spam and fraud, and restore consumer confidence in voice calls.
Phone fraud on a country-by-country basis reached new heights in Q2, according to the Q2 2023 Global Call Threat Report. What’s more, Spain has the second-highest rate of fraud in Europe. Bank scams were popular in both Spain and France.
Through this strategic partnership, the Hiya Protect Call security solution will be offered to carriers worldwide. This is especially critical in Asia-Pacific and Latin America, where in some countries over 50% of calls can be spam or fraud.
In Q1, 24.9% of all unknown calls observed by Hiya were flagged as spam and fraud on average – equating to 6.7 billion instances worldwide across its network and more than 73.6 million per day.
Hiya, the leading Voice Security Platform, today has announced its annual study on the use of the voice call by businesses and consumers worldwide, including input from thousands of consumers and companies, as well as network carriers.
Hiya, the leading voice security company, announced today Enterprise Caller Scoring, a new feature of Hiya Protect which stops number rotation from being an effective practice for legitimate companies to avoid spam labeling.
Hiya, the leading voice security company, has published its Q4 2022 Global Call Threat Report, a comprehensive study that measured the volume, frequency and type of phone fraud and spam between October and December.
Hiya, the leading voice security platform, today announced that Gabb Wireless, the leader in providing safe tech for kids, is successfully blocking nearly all phone spam and fraud from reaching its subscribers with Hiya Protect.
Hiya, the leading voice security company, today announced a new agreement with the BT to provide the industry’s leading call protection service, Hiya Protect, for BT and EE users.
First Orion and Hiya join Neustar, Inc., a TransUnion company, and Transaction Network Services (TNS) to form a strategic partnership advancing the industry’s call vetting and authentication standards with a single framework across the largest carriers in North America.
Hiya, the leading voice security platform, today announced that MetCredit Canada has selected Hiya Connect for its branded call identification solution to improve call recognition and increase call center contact rates.
Hiya, the leading voice security platform, today announced Personal AI, a powerful new capability for protecting users from being defrauded and annoyed by spam calls, is now live on the Hiya network.
Hiya and Ericsson have partnered to stop spam and fraud calls and improve the consumer mobile experience by integrating Hiya’s industry-leading call protection solution into Ericsson IP multimedia system (IMS)
Hiya, the leading call performance management cloud, today announced it is partnering with Pepephone, a MasMovil Group company, to protect customers from spam and fraud calls in Spain.
Hiya, the leading call performance management cloud, today announced the availability of Branded Call Intelligence, a full suite of call delivery and performance analytics for making data-driven decisions that narrow the enterprise voice performance gap.
The rigorous certification process, which took more than a year to complete, required Hiya to document and follow a comprehensive framework for information security, focusing on risk mitigation, staff training, measurement and monitoring, continuous improvement, and more.
Gabb Wireless will integrate Hiya’s call protection features directly into the phone dialer on the Gabb Phone, an Android device. “Protecting kids from unwanted contact and introducing them to technology safely is at the forefront of everything we do,” said Nate Randle, CEO of Gabb Wireless.
Hiya, the leading call performance management cloud, has detected the newest scam call tactic, the ‘Eavesdropping Scam.’ The new scam aims to get users to call back by leaving vague voicemail messages where an unknown voice is heard talking about the potential victim.
Hiya has released its 5th annual State of the Call report based on more than 150 billion calls analyzed, and 12,000 consumers and 2,000 businesses surveyed in the U.S., Canada, UK, Germany, Spain, and France.
The study by Forrester revealed that Hiya Connect delivers a 677% return on investment (ROI) and a $14.1 million net present value (NPV) to enterprises over a three-year period.
Hiya today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning system that proactively hunts and shuts down illegal callers in real-time.
Hiya announced it has ranked No. 306 on Deloitte's 2021 Technology Fast 500, marking the company's second consecutive appearance on the prestigious list following five years of triple-digit year-over-year revenue growth.
Hiya announced that Branded Call and Secure Call are available on Samsung smartphones and smartphones using Google’s Phone App worldwide, increasing the Hiya network to 200 million users.
Hiya announced Sarah Franklin, President and CMO at Salesforce, has joined its board of directors; Aaron Martin has joined as CFO; and Bill McAleer, Managing Director at Voyager Capital, has joined as board advisor.
Hiya, the leading call performance management cloud, has been ranked #1 on Forbes’ list of America's Best Startup Employers for 2021. This marks Hiya’s second straight year on the list after ranking #147 out of 500 employers in 2020.
Businesses and consumers are relying on the voice call more than ever during the pandemic with voice traffic up 184% in 2020 compared to 2019, according to exclusive data from Hiya’s 2021 State of the Call Report.
Nokia and Hiya test proves innovative cloud-based voice performance platform delivers real-time spam and fraud detection, modernizing voice with trust, identity, and intelligence.
Telenor Norway has deployed Hiya’s intelligent call security to protect their subscribers from fraud and nuisance calls. Hiya’s security service is integrated with Telenor’s Se Hvem app on iOS and Android.
Hiya and Telenor Norway have announced a new strategic partnership to strengthen the fight against fraud and nuisance calls. With this partnership, Telenor Norway will become the first major European carrier to partner with an intelligent call protection service.
Hiya is ranked No. 86 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America. Hiya ranked 21st out of 128 winning companies based in the Pacific Northwest and Silicon Valley
Hiya today announced the extension of its strategic partnership with Samsung through 2025. Hiya will continue to power Samsung Smart Call to stop spam and fraud calls and will also deliver Hiya Connect to enable businesses to reach more customers on hundreds of millions of Samsung devices worldwide.
Hiya, the leading call performance management cloud, today announced a new partnership with Quantum Assurance International, Inc. to drive higher answer and conversion rates with the Branded Calls feature and proactive reputation management.
Hiya announces collaboration with Charter Communications to provide Hiya’s free anti-spam app to Spectrum Mobile customers and help protect them against the growing threat of fraud and nuisance calls.
Hiya announces a new partnership with the global security and privacy company Pango, as they add Hiya’s global fraud and nuisance call protection services to their all-in-one subscription of premium consumer security and privacy products.
Hiya’s State of the Call report shows fraud and nuisance calls in the UK grew to 7.3 billion in 2019 with London, Edinburgh and Manchester worst hit by coronavirus scams
Hiya has been recognized as part of Forbes’ inaugural list of America’s Best Startup Employers for 2020. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
Hiya’s Biannual “State of the Phone Call” Report Shows Spam Calls Grew to 54.6 billion in 2019; Americans Answer Less Than Half of All Incoming Mobile Calls as a Result
Hiya today announced a new product that allows businesses to provide meaningful context into their calls to mobile customers. The newly launched Hiya Connect delivers business name, logo, location and reason to the recipient's phone.
Global Wireless Solutions, Inc. (GWS) and Hiya today shared findings from a study that assessed how well wireless carrier spam detection solution providers (Hiya, First Orion and TNS) detect unwanted robocalls.
Hiya, the global leader in caller identification and phone spam protection, is receiving the 2018 AT&T* Supplier Award for its outstanding performance and service to AT&T affiliates during the past year.
Hiya today announced that it has raised $18M in Series A funding to expand globally. The round was led by Balderton Capital, Europe's leading early-stage venture investor, with participation from Nautilus Venture Partners and Lumia Capital.
Available in 28 countries, users of the Galaxy S7, Galaxy S8, Note 8 and all A-Series and J-series devices will now benefit from the experience that Hiya Business Profiles provides on Samsung Places.
Join over 5 million people identifying the calls they want to take and blocking the numbers they want to avoid with the highly-rated Hiya mobile app
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