Hiya for businesses

Reach more customers

Brand your calls. Secure your calls. Elevate performance with insights from self-serve analytics.

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How are your calls showing up? Get a complimentary call assessment on your outbound numbers.

Trusted by over 1000+ Enterprises

Companies around the world across industries, geographies, and sizes use Hiya Connect

Amid the rising noise

of spam

and fraud

calls, businesses struggle to effectively connect with customers on the world’s largest network.

The HIya promise

Proven voice performance that goes beyond an answer rate

Trust

Restore trust in the phone call by branding and securing your calls

Prevent bad actors from hijacking your numbers

Get more calls answered with consistent branded caller ID

Leverage valuable brand equity

Identity

Engage with more people, faster

Increase answer rates

Improve call durations & quality conversations

Reduce the number of attempts to connect

Intelligence

Exceed your business goals

Employ better calling practices

Uncover call performance insights

Drive efficiencies

Hiya impacts everyone

See results across
the business

Contact center professionals drive more efficient call operations

Connect with more customers, faster

Reduce cost to connect

Foster more productive call center agents

Gain insight into the impact of calling behaviors

Sales and Marketing achieve and exceed revenue growth targets

Increase lead conversion and velocity

Reduce cost of customer acquisition (CAC)

Elevate brand awareness

Gain competitive advantage
‍

IT & Telecommunications maximize the value of investments in technology

Increase ROI of telecom investment

Positively influence business stakeholder results

Invest in innovation that drives growth

Customer care create a world-class customer experience

Deliver faster response times

Increase quality of customer service

Gain brand loyalty

Raise NPS scores and retention rates

Use cases

Hundreds of businesses reach more customers with Hiya

MetCredit

Optimizes Right Party Contact Rate with Hiya’s Branded Call to Turn Accounts Receivable to Accounts Paid

37%

Answer Rate

A Fortune 500 Life Insurance Company

sells more policies and increases customer loyalty with a branded call

37%

increase in answer rates

A Used Car Retailer

increases RPC rate by 53% with branded caller ID

53%

increase in RPC rate

OppFi

Expanding credit accessibility to those most in need

25%

Increase in answer rate

Leading Financial Services Organization

Better Reputation, Positive Branded Call Experience, and Increased Revenue

27%

Average talk time

A medication therapy management provider

is verifying more patient prescriptions and providing better care

33%

increase in answer rate

A trusted brand in auto service

is driving more sales calls with better answer rates

56%

increase in answer rate

A global market research leader

is collecting representative survey samples faster

81%

increase in answer rate

A leader in auto glass repair

is increasing the number of customers contacted and saving the cost of missing appointments

13%

increase in answer rates

Free ebook

The Most Valuable Contact Center Metrics to Optimize

Managing a successful contact center may be challenging in the best of times. But, as at-home agents have become the new norm, tracking the right metrics is crucial to staying on top of your agent productivity and making sure you meet your business goals. Learn more about the best contact center metrics for your operation in this complimentary eBook from the business experts at Hiya.

Get it now

Want to check out the Hiya Promise?

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See it for yourself

Hiya Connect has a complete set of features to help you build trust with customers, secure and identify your calls, and analyze call performance to drive better results. Schedule a demo today and be on your way to better voice performance.

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How it works

Connecting businesses with customers, protecting people from spam, and helping carriers secure their networks for all.